WSDOT

 

Technology Architecture Plan

Template

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effective for

Fiscal Years

2001 Through 2003

 


 

 

 

Signatures

 

 

Management Information Services (MIS)

 


 

Table of Contents

 

I.    Introduction

 

 

A.   Executive Summary

 

Page      #

B.   Scope and Purpose

 

Page      #

C.   Relation to Other Plans

 

Page      #

D.   Planning Process

 

Page      #

E.   Business Drivers

 

Page      #

F.   Information Technology Trends

 

Page      #

G.   Plan Participants

 

Page      #

 

 

II.  Architectures

 

 

A.   Architecture Reference Model

 

Page      #

B.   Business Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

C.   Desktop Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

D.   Information Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

E.   Applications Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

F.    Data Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

G.   Infrastructure Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

H.   Security Architecture

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

Page      #

I.     Technology Administration

 

Page      #

 

 


 

III.    Migration Plan

 

 

A.    Architecture Transition Plans

 

Page      #

B.    Roles & Responsibilities

 

Page      #

C.    Project Schedule

 

Page      #

D.    Resource Requirements

 

Page      #

E.   Reporting Requirements

 

Page      #

 

 

IV.    Appendices

 

 

A.  Glossary

 

Page      #

B.  Architecture Development Schedule

 

Page      #

C.  WSDOT IT Planning Cube

 

Page      #

D.  WSDOT Planning Relationship Diagram

 

Page      #

E.   Architecture Planning Methodology

 

Page      #

F.   Planner’s & Owner’s View of the “As-Is” Architecture

 

Page      #

G.  Architecture Reference Model

 

Page      #

H.  Agency-wide Business Drivers

 

Page      #

I. Information Technology Trends

 

Page      #

 

 

 

 


I.  Introduction

 

A majority of this section will result from summarizing the contents of the detailed portion of this document.  The “scope and purpose” will come from the architecture plan project charter.  The “relation to other plans” and “the planning process” will be extracted from the IT Planning Cube and IT Planning Relationship charts and associated documents.  The “business drivers” and “technology trends” will point to and summarize the recently completed documents of the same names.  Plan participants will come from the architecture plan project charter.

 

A.  Executive Summary

 

Provide a brief overview of the background, process, and findings suitable for executive level staff.  Use graphics and other forms of communication that facilitate quick assimilation of information.

 

 

B.  Scope and Purpose

 

The purpose of this section is to provide the reader with a clear understanding of the scope and purpose of the architecture plan.  The scope and purpose statement can be extracted from the appropriate sections of the architecture plan project charter.  The role of the Architecture Plan in business and IT Planning and design should be clearly stated.  The business benefits to be derived from the Architecture Plan should be clearly stated.

 

 

C.  Relation to Other Plans

 

The purpose of this section is to provide the reader with a clear picture of how the architecture plan relates to WSDOT’s strategic, business, IT, operational, and budget plans.  References to the existing WSDOT plans and associated documents that show the relationships between WSDOT’s many business and IT-related plans should be clearly shown.

 

 

D.  Planning Process

 

This section provides an overview of the information technology architectural planning and management process and its relationship to business, information technology, operational, and budget planning.  References should be made to the “IT Planning Cube,” the IT Planning Relationship Diagram, the Architecture Planning Methodology Diagram, etc.

 

 

E.  Business Drivers

 

The purpose of this section is to provide the reader with an overview of the agency-wide and detailed business drivers that affect how WSDOT does business and/or changes the business that WSDOT conducts.  Business drivers are outside influences that information technology must be responsive to, be constrained by, and be flexible enough to handle at some point down the road.  Business drivers typically are few in number and represent a high-level association between the technology used to support business and business need.

 

Agency-wide business drivers are listed in Appendix H.  Examples include: Increases in Population/Traffic, Changes in Customer Expectations, Policy/Regulatory Changes, etc.  Detailed business drivers are typically identified in the IT Planning process, the decision package development process, etc.  They often are business influences that are particular to a specific business organization.

 

 

F.  Information Technology Trends

 

Technology trends are outside technological influences that information technology must be responsive to, be constrained by, and be flexible enough to handle at some point down the road.

 

Agency-wide technology drivers can be found in Appendix I.  Examples include: changes in versions of software used by stakeholders outside WSDOT, opportunities to use emerging technologies such as GIS/Web, etc.

 

 

G. Plan Participants

 

List the customers and MIS employees who participated in developing this portion of the Architecture Plan.  This material can be extracted from the project charter.

 

Name

Author

Contributor

Reviewer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


II.  Architectures

 

The purpose of this section is to provide a detailed description of each of the seven architectural layers identified in the Architecture Reference Model.  The “architecture reference model” will come from Spevak’s “architecture process model,” the NIST 5-level model, DOC’s reference model, the federal architecture reference model, etc.  The Architecture Reference Model is defined in Appendix G.

 

The “Business Architecture” will be based upon the “business environment” description developed by the IT Planning team (account execs).  The “business environment” model developed by the account execs must contain a clear description of the overall WSDOT business environment (services, customers, stakeholders, locations, application systems/subject data used by each customer area, etc.).

 

The “Desktop Architecture” section will come from the “level playing field” documentation and an inventory of customer uses of information technology that is not supplied by MIS.  Some of this information will come from the account execs IT Planning document, some will come from the Weston Study, some from Y2K documentation efforts, etc.

 

The “Information Architecture and the Data Architectures” will come from models currently used by the DRM group.  The Weston Study may also provide information on these architectures.

 

The “Applications Architecture” will come from the Weston Study, Y2K documentation, current application documentation, etc.  The mapping of application systems to customers will come from the account execs planning efforts, Y2K documentation, etc.

 

The “Infrastructure Architecture” will come from a wide-variety of sources.  The MIS Operating Plan, the Weston Study, the Ciber Study, etc. will all provide information for this section.

 

The “Technology Administration” will be developed from a variety of documents.  The IT governance work, the “technology coordination” group’s work, industry best practices, the IT Planning Process, the IT Budgeting Process, level playing field processes, etc.

 

 

      A.  Architecture Reference Model

 

The purpose of this section is to define the seven architectural layer model upon which WSDOT’s architectural models will be developed.  Each of these seven architectural layers will be broken down into the most important sub-components which will be the focus of the descriptions of each architectural layer.  Appendix G provides a detailed description of the Architecture Reference Model, its seven component architectural layers, and also identifies each architectural sub-component.

 

 

B.  Business Architecture

 

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

 

C.  Desktop Architecture

 

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

 

D.  Information Architecture

 

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-Be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

 

 

 

 

E.  Applications Architecture

 

1.     Introduction

The purpose of this section is to provide an overview of the “applications architecture section.”  This overview should include a description of the purpose for defining an applications architecture, the major components of the section and their purposes, and a description of how the “As-Is” and “Should-Be” applications architectures were developed.

 

2.     Architecture Reference Model

The purpose of this section is to provide the reader with a clear understanding of the “position” of the applications architecture within the Architecture Reference Model and the major sub-components contained within the applications architectural layer.  Each of the sub-components contained on the Architecture Reference Model for the applications layer should be clearly defined.  This section should also discuss the relationship of the application architectural layer and the other six architectural layers (i.e. business, desktop, data, info,etc.).

 

3.     Principles

The purpose of this section is to define architectural principles related to the applications architecture.  References should be made to the overall IT Principles document and the relationship of these applications architecture related principles and the principles contained in the IT Principles document should be described.

 

4.   Architecture Analysis

a.     “As-Is” Architecture

The purpose of this section is to document the existing “As-Is” applications architecture.  The structure of this section should be based upon the sub-components identified in the Architecture Reference Model (i.e. Enterprise Applications Systems and Applications Tools).  These two major topics should be the focus of the documentation that is put together on the “As-Is” applications architecture.

 

Within these two major topics, the “Planner’s and Owner’s View of the As-Is Architecture” diagram should be used to help identify the what, how, who, where, when, and why “things” related to Enterprise Applications Systems and Applications Tools.  For example, from the “What” column of Row 1, “MIS Supported Application Systems,” “Customer supported Application Systems,” “Development Projects in Progress,” and “Interfaces” are all topics that should be discussed under the major topic “Enterprise Applications Systems.”  From the “How” column of Row1, “Application Support Tools,” “Application Development Tools,” “QA Tools,” “Policies, Standards, and Procedures,” “IE Methodologies,” “Applications Principles,” and “Performance Measures” are all topics that should be included in the discussion related to the major topic “Application Tools.”

 

By going across the “applications row” of Row 1 of the Planner’s & Owner’s View of the “As-Is” Architecture, the writer can identify those topics that will fall into each of the two major sub-topics described in the Applications “As-Is” Architecture.

 

It is important to remember that the purpose for describing the Applications “As-Is” Architecture is to provide WSDOT with a baseline for planning, designing, and supporting its applications systems and related business functions.  Much of the detail for this section can be provided via charts, diagrams, and matrices which show the structure and relationships of the application related “things” identified in Row 1 of the Planner’s & Owner’s View of the “As-Is” Architecture diagram.  Volume and detail is not the goal of this section.  Rather, clarity and brevity are key to this section being both understandable and usable.

 

Some of the possible diagrams, matrices, and charts that have been identified for inclusion in this section include: 

 

·       Applications by Platform

·       Applications by Subject Database

·       Applications by Tools

·       Applications by Services

·       Applications by Service Locations

·       Applications by Business Functions

·       Applications by Customers Supported

·       Applications by Timing Cycles

·       Applications by RCW

·       Applications by Support Staff

·       Applications by Functional Groups

·       Applications by Type (i.e. strategic, operational, etc.)

 

Sources of material for this section can include the Weston study, existing applications documentation, existing policies, standards, procedures, and processes, service level agreements, etc.

 

It is important to remember that the purpose of this section is to clearly describe WSDOT’s applications architecture environment including what systems we support, how they are supported, what tools are used, what policies, methods, standards are used, who uses the systems, what business functions are supported, etc.  The “what, how, who, where, when, and why” lists that are provided on the Planner’s & Owner’s View of the “As-Is” Architecture document (Appendix F) should provide a clear description of the major topics that need to be discussed in this section.

 

 

 

b.     “Should-Be” Architecture

The purpose of this section is to document the proposed “Should-Be” applications architecture.  The structure of this section should be based upon the sub-components identified in the Architecture Reference Model (i.e. Enterprise Applications Systems and Applications Tools).  These two major topics should be the focus of the documentation that is put together on the “As-Is” applications architecture.

 

c.     Gap Analysis

The purpose of this section is to document the “gaps” between the “As-Is” and “Should-Be” applications architectures.  These “gaps” should include the need for new applications systems, tools, processes, procedures, policies, etc.

 

5.     Related Topics of Importance

The purpose of this section is to identify major topics of importance related to the applications architecture.  These topics could include items such as the need for an information engineering methodology, the lack of web development standards, the need for additional applications development/support tools, IT Trends affecting applications development, maintenance, operations, and support, etc.

 

6.     Best Practices

The purpose of this section is to identify best practices related to applications development, maintenance, operations, and support.  Recommendations can be made as to which of these practices should be evaluated for possible implementation into WSDOT’s applications development, maintenance, operations, and support environment

 

 

F.  Data Architecture

 

1.   Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-Be” Architecture

c.   Gap Analysis

5.   Related Topics of Importance

6.   Best Practices

 

 

G.  Infrastructure Architecture

 

1.      Introduction

2.      Architecture Reference Model

3.      Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-be” Architecture

c.   Gap Analysis

5.      Related Topics of Importance

6.      Best Practices

 

 

H.  Security Architecture

 

1.      Introduction

2.   Architecture Reference Model

3.   Principles

4.   Architecture Analysis

a.   “As-Is” Architecture

b.   “Should-Be” Architecture

c.   Gap Analysis

5.      Related Topics of Importance

6.      Best Practices

 

 

I.  Technology Administration

 

The purpose of this section is to provide a detailed description of how technology will be administered and managed within WSDOT.  The “Technology Administration” section will be developed from a variety of documents.  The IT governance work, the “technology coordination” group’s work, work being done by the IT Quality Focus Group, industry best practices, the IT Planning Process, the IT Budgeting Process, level playing field standards, policies, processes, etc.


III.  Migration Plan

 

This section will include a detailed description of the architecture migration plans to migrate each of WSDOT’s architectures from the existing “As-Is” environment to the proposed “Should-Be” environment.  A detailed description of each of the seven architecture’s migration plans, and a detailed project workplan including project schedule, work roles and responsibilities, resource requirements, reporting requirements, etc. will be provided.  A detailed project charter and associated workplan should be provided.

 

 

A.  Architecture Transition Plans

 

B.  Roles & Responsibilities

 

C.  Project Schedule

 

D.  Resource Requirements

 

E.  Reporting Requirements

 


IV.  Appendices

 

This section should include all of the appendices necessary to support Sections I, II, and III of the Architecture Plan.  A brief description of each appendix should be provide at the beginning of this section, followed by the actual appendices themselves.  Where a particular appendix is too large to be attached to this document, a specific reference as to the physical location of the appendix should be provided.

 

A.    Glossary

 

B.    Architecture Plan Development Schedule

 

C.    WSDOT IT Planning Cube

 

D.    WSDOT Planning Relationship Diagram

 

E.    Architecture Planning Methodology

 

F.     Planner’s & Owner’s view of the “As-Is” Architecture

 

G.   Architecture Reference Model

 

H.    Agency-Wide Business Drivers

 

I.        Information Technology Trends

 

 

 


Appendix A

Glossary

 

Two glossaries have been developed as a result of the IT Planning and IT Architectural Planning processes.  A general glossary of IT Planning and IT Architectural terms has been developed by MIS staff to clearly define commonly used terms in the IT and architectural planning efforts.  A specialized glossary has also been developed to define terms that are specific to the many new IT trends that are emerging on a daily basis.  Both of these glossaries are available from MIS in hardcopy form and are also available on the MIS IT Planning website.


Appendix B

Architecture Development Schedule

 

 

 

Estimated Start Date

Estimated End Date

PHASE 0

PROJECT PLANNING

 

 

 

·    Charter

01/2000

02/2000

 

·    Workplan

01/2000

02/2000

 

 

 

 

PHASE 1

ARCHITECTURE METHODS PLANNING

 

 

 

·    EAP Research

02/2000

10/2000

 

·    IT Principles

02/2000

09/2000

 

·    Architecture Methodology

02/2000

09/2000

 

·    IT Trends Research

04/2000

06/2000

 

·    Architecture Reference Model

04/2000

06/2000

 

·    Zachman Framework Scoping

04/2000

05/2000

 

·    Planners View “As Is” Architecture

04/2000

05/2000

 

·    Select Architecture Repository & Modeling Tool

05/2000

06/2000

 

·    Glossary

02/2000

10/2000

 

·    Web Presence

05/2000

12/2000

 

 

 

 

PHASE 2

ARCHITECTURE REQUIREMENTS DEFN.

 

 

 

·    Define Agency Business Drivers

04/2000

05/2000

 

·    Define Detailed Business Drivers

05/2000

08/2000

 

·    Define IT Trends

04/2000

06/2000

 

·    Define Business IT Requirements

06/2000

08/2000

 

·    Define IT Requirements

06/2000

08/2000

 

·    Define Architecture Requirements

08/2000

09/2000

 

 

 

 

PHASE 3

CONCEPTUAL ARCHITECTURE DEFINITION

 

 

 

Define “As Is” Architecture

 

 

 

·    Define Business

07/2000

09/2000

 

·    Define Customer Technologies

05/2000

07/2000

 

·    Define Information

05/2000

09/2000

 

·    Define Applications

05/2000

09/2000

 

·    Define Data

05/2000

09/2000

 

·    Define Infrastructure

05/2000

09/2000

 

·    Define Security

07/2000

09/2000

 

Define “Should Be” Architecture

 

 

 

·    Define Business

09/2000

10/2000

 

·    Define Customer Technologies

09/2000

09/2000

 

·    Define Information

09/2000

10/2000

 

·    Define Applications

09/2000

10/2000

 

·    Define Data

09/2000

10/2000

 

·    Define Infrastructure

09/2000

10/2000

 

·    Define Security

10/2000

10/2000

 

GAP Analysis

11/2000

12/2000

 

 

 

 

PHASE 4

DOCUMENTATION

01/2001

03/2001

 

Conceptual Architecture Report

 

 

 

·    “As Is” Architecture

 

 

 

·    “Should Be” Architecture

 

 

 

·    Migration Plan

 

 

 

·    IT Principles

 

 

 

·    Business Drivers

 

 

 

·    IT Trends

 

 

 

·    Best Practices

 

 

 

·    Glossary

 

 

 

 

 

 

PHASE 5

IMPLEMENTATION

04/2001

07/2001

 

·    Business Planning Process Integration

 

 

 

·    IT Planning Process Integration

 

 

 

·    Decision Package Process Integration

 

 

 

·    Budget Process Integration

 

 

 

·    Design & Construction Process Integration

 

 

 

·    QA Process Integration

 

 

 

·    Performance Measure Process Integration

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Appendix B (Continued)

Architecture Development Schedule

 

PROPOSED WSDOT “AS-IS” IT ARCHITECTURE

DEVELOPMENT & REVIEW SCHEDULE

 

 

PRODUCT

 

 

RESPONSIBLE

PARTY(IES)

REVIEW DATE*

1.   Architecture Report Template

 

Bob C.

07/06/00

2.   Desktop “As-Is” Architecture

 

Jim S./Bill P.

07/20/00

3.   Application “As-Is” Architecture

 

Nancy A./Vonnie R./Bill P.

08/03/00

4.   Business “As-Is” Architecture

 

Bob C./Acct Execs

08/17/00

5.   Information “As-Is” Architecture

 

Chris K./Bill P.

08/31/00

6.   Data “As-Is” Architecture

 

Chris K./Bill P.

09/14/00

7.   Infrastructure “As-Is” Architecture

 

Deea N./Bob C.

09/28/00

8.   Security “As-Is” Architecture

 

Deea N./Chris K./Bob C.

10/12/00

 

 

* Note - Each of the seven “as-is” architecture products will be reviewed as part of the biweekly Strategic Planning Meetings.  Wherever possible, the product presenter will be the MIS Executive Manager most directly responsible for the given “as-is” architecture (i.e. Chris Kemp will present the information and data “as-is” architectures, Nancy A. & Vonnie R. will present the application “as-is” architecture, etc.).

 


Appendix C

WSDOT “IT Planning Cube”

 

 

 


Appendix D

WSDOT Planning Relationship Diagram

 

 

 

 

 

 

 

 


Appendix E

Architecture Planning Methodology

 


Appendix F

Planner’s & Owner’s View of the “As-Is” Architecture

 

 

 


Appendix G

Architecture Reference Model

 

 

 

 


 

Appendix G

Architecture Reference Model (continued)

 

 

Architecture Reference Model

The Architecture Reference Model is a way of representing the different sets of related architectural layers that make up the overall architecture.  These layers are also referred to as “domains”.  Each layer has one or more associated components.  The components provide the more detailed breakdown of what each layer is comprised of in the architecture. The WSDOT domains are divided into, Governance, Business, Customer Technologies, Information, Applications, Data, Infrastructure and Security.

 

The technical architectures describe the Department's information technology from a technical perspective  The technical architecture are driven by the requirements articulated in the Business Layer Architecture and are provided authority, direction, guidance, and control by the Governance Layer.

 

Governance Layer

The Governance layer  wraps around the other technology layers.  The underlying framework is made up of seven layers: Business, Customer Technologies, Information, Applications, Data, Infrastructure and Security.  Each of these layers contains one or mare components.  The Conceptual Architecture Framework provides a structure for defining the complete IT environment and the related Business Drivers IT Principles, and Trends.  This framework drives the architecture definition and implementation of the component architectures and provides a basis to ensure logical consistency across these layers and component architectures.

The five domains and twelve components, taken together, provide the basis for the enterprise architecture that supports the business requirements of the Department.

 

Business Layer

The Business layer is derived from business driven strategies, requirements, trends understood and supported by the department executives and the lines of business.   Guides the engineering of the organization's information systems and technology infrastructure across the various component architectures as identified in the WSDOT Strategic and IT Plans.  The Business architecture establishes the requirements for the technical architecture essential to support the Department’s business drivers.

 

Customer Technologies

Customer Technologies consists of those technologies necessary at the desktop for the business person to perform their essential job functions using information technology.

 

 

 

Appendix G

Architecture Reference Model (continued)

 

 

Information

The set of standards and rules that govern the programs, commands, and  interfaces associated with the generation of information from data and  subsequent delivery of the generated information.  It defines the overall data architecture. It describes the logical structure of databases and the methodology used to correlate data in multiple databases. The information architecture provides a framework for defining responsibility for data integrity and distribution.

 

Applications

Applications define and encompass the purchase, development, enhancement, delivery, location and support of business application software within the Department.  Applications run on computer platforms, access data and deliver services through communication networks.  They use the other architecture components to accomplish their functions.

 

Data

A consistent and universal representation of the "things of significance" which must be recorded, reported and accounted for in a business information environment. These "things of significance" are relevant to the Department's activities and requests (e.g., a Customer, a Claim, an Employer Account). The Data Architecture promotes an information environment that:

Encourages the sharing of information throughout the department, other government agencies and with citizens.

Maximizes the information assets available to support the department's knowledge workers and executive management.

Provides a blueprint for the development of a departmental information infrastructure that is inter-operable, extendible, scaleable, accessible, responsible, and easy to use.

 

Infrastructure

Infrastructure defines computing environment and services managed in the Department.  It consists of logical elements, physical elements, carrier services, protocols, hardware platforms, operating systems, distributed computing services, database environments, networks and the supporting systems management functionality.

 

Security

Security defines the protections that efficiently and effectively manage the Department's security environment to support confidentiality, integrity, privacy, and recoverability of physical facilities, networks, applications and data.

 

 


Appendix H

Agency-Wide Business Drivers

 

High-level Agency-Wide Business Drivers were developed by MIS staff in February/March of 2000.  The final “business driver” document was approved by the IT Strategic Executive Mangement Team in early March 2000.  A copy of the document is available from MIS and is also available on the MIS IT Planning Website.


Appendix I

Information Technology Trends

 

 

Detail IT trends were identified in March/April of 2000.  The final “IT Trends” documents were approved by the IT Strategic Executive Mangement Team in early May of 2000.  A copy of the documents are available from MIS and are also available on the MIS IT Planning Website.